SHIPPING & RETURNS

SHIPPING POLICY

DELIVERY TIMES

All products are made to order so please allow 2-4 weeks for production plus an average of 1 week for shipping. 

DELIVERY CHARGES

All prices quoted on this website are exclusive of vat and postage and packing.

Delivery is charged at £3.95 per order

DELIVERY AREA

Our standard delivery rates are available to the UK mainland, Highlands and Islands, Continental Europe and the United States.

– Europe: Delivery is charged at €5.50 per order

– US: Delivery is charged at $7.50 per order

RETURN AND REFUND POLICY

All Products are made to order. Refunds will, therefore only be offered for faulty goods. To receive a full refund you must:

  1. Please contact us at : designs@danseurdesigns.com

  2. Post your item(s) to us, quoting your order number;

  3. Take reasonable care of the item(s); leaving all item(s) intact. The item(s) should be returned in originally packaging;

  4. Danseur Designs LLC does not accept responsibility for the loss of packages sent back to us by a customer, therefore, we encourage you to return your items using recorded delivery. Proof of postage and recorded delivery receipts need to be retained by the customer.eturn the item(s) to us as soon as possible but certainly within 14 days. When returning an item, please include the reason for return. Please ensure you obtain a Certificate of Mailing from the Post Office. R

 

The consumer will be responsible for the cost of returning the item(s) to us unless the items are faulty.